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Perfect service team

时间:2013-02-20 15:46      作者: admin

NetEase Enterprise E-mail insists that the best service do NOT have end. There is perfect service process to solve customers’ problems as soon as possible, no matter before or after sale.

1 Process of per-sales service

If you want to know NETEASE ENTERPRISE E-MAIL product, you can call our 7*24 hours service center (TEL:  400-6281-163) or input your information on our homepage  (qiye.163.com). We will arrange sales staff to help you. If your demand was complex, our sales and technical staffs will together give you the most suitable solution.

2.Process of after-sales service

NetEase service center is the ONLY one that rewarded the prize of “the Best Service Center in China” in the internet industry. NETEASE ENTERPRISE E-MAIL promise: 

   Customer service  7*24 hours telephone service, solving your problems in 2 hours.

   Technique supports pre and after saleFree for maintenance.

   VIP service for big enterprise Offering one to one VIP service for big
      
customers.